The role is covered in the following locations: Liverpool, Manchester

Company Information

Are you ambitious with a track record in project/account management and passionate about healthcare communications? If so, then we want to hear from you \'85.

Our client live and breathe their values and are committed to excellence. Their people are the key to their success and drive the business forward. Whether you are looking for work on a new type of account, or just looking to bring fresh ideas to your career this leading Healthcare Communications Agency is the place to continue the growth of your career.

Role Overview

As an Account Director, you will lead and direct a portion of the business, developing and implementing innovative programmes on cutting edge medicines.

You will be the key strategic contact for your client, partnering to help develop multichannel programmes for healthcare professionals to ultimately improve patients lives. You will be responsible for the financial performance of your areas of business delivering operational efficiency and forward business planning. In addition, you will be passionate about getting the best out of your team, motivating them to achieve their goals and nurturing them for future success.

Key Duties and Responsibilities

Commercial strategic direction of large programme/account(s) within a single/multiple client roster

Responsible with TL,M&SS for development of rolling annual account strategy and plan
Leader and driver of communications strategy & planning meetings for account/programmes

Understand and challenge client product positioning/ marketing strategy

Understand product science and input into scientific content

Accountability for ensuring delivery to agreed HCN standards on the programme/account and adherence to external standards/guidelines inc. client SOPs/GPP

Thorough understanding of client and pharma industry environment and how it influences the account

Comprehensive understanding and consistent application of principles and processes of a strategic and tactical communication program

Thorough knowledge of division offerings and how they will meet client/product needs

Key point of contact for Publications Manager/Director

Development of effective client relationships horizontally on the account/programmes

Working knowledge of competitor agencies on the brand, their key strengths and potential divisional opportunities

Issue handling, supporting the team or directly with the client

Person Specification

You will be a highly motivated and results driven individual, with a track record of achievement in healthcare comms and a knowledge of what makes the pharmaceutical industry tick. In addition, you will have exceptional management skills and importantly you will care. The ability to collaborate with others and work as part of a wider team is key to the success of our Account Directors. We need fresh thinkers who can work strategically and use sound judgement to make decisions. Energy and enthusiasm is a must!


25 days annual leave plus bank holidays (additional holiday accrued with length of service)
Company pension scheme
Income protection insurance
Life assurance
Sabbatical programme
Vodafone discount
Rocognition awards and bonuses
Annual flu voucher
Access to virtual GP
Cycle to work scheme
Free eye tests
Long service awards and bonuses
Free health checks
Holiday purchase scheme
£250 personal development fund

17 Mar 2023

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Why Zenopa?


healthcare communications    med comms    medical communications    client services