Often in a Head Office based position, technical support will be 'on call' to provide additional information to the customer or sales team about the technical specifications of a product. The level of technical support will reflect the nature and complexity of the product – ranging from CAT scanners to urine collection bottles!

The technical support position for the pharma or biotech sector is predominantly situated within the medical affairs department, whilst within medical or laboratory products providers, the role may sit within marketing or customer services.

The position will suit someone of a technical / Life Science background, who has excellent interpersonal and communication skills and can offer a route into a commercial / customer facing career.