Patients 'completely satisfied with GP care'
31 July 2008 00:00 in Medical Government/ NHS related news
An increasing number of patients have reported complete satisfaction with the care received in health centres and GP practices, it has emerged.
A new survey of primary care services from the Healthcare Commission published this week found many patients stating they are listened to carefully and treated with dignity.
The research covered topics including waiting times, access to appointments and patients' relationships with health service staff.
According to the survey 74 per cent of patients said the main reason they went to see their GP was dealt with "completely" to their satisfaction, up from 73 per cent in 2005.
Anna Walker, the chief executive of the commission, said: "This survey shows the high regard that many patients have for the services at their GP surgeries."
She added that this is good news, but noted people want to be able to see their GP at more convenient times.
Ms Walker noted variations around the country, with some people unable to get an appointment with their doctor within two days.
Last month, the Department of Health reported an increasing number of GP surgeries now have longer opening hours.
The government said this change enables patients to see their doctor at evenings and weekends.
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