Previous job - Office and Customer Service Assistant

This role has been created due to business growth and is an exciting opportunity to join a specialist life science company, who sell PCR, DNA Synthesis and DNA extraction kits and reagents.
You will work closely with the sales, marketing and logistics teams.

A great opportunity for a life sciences graduate to move into a commercial scientific role, focusing on customer service and logistics support!

ROLE:
Communicate with customers in regards to order status and liaise between the logistics and sales teams to ensure efficient and effective customer service
Complaints handling and resolution
Assisting the logistics team with assembling products, shipping and invoicing
Ordering stationery and other consumables that may be requiresd

Person Specification:
Degree educated in Biology or related Life Science.
Excellent customer service, analytical and organisational skills
Good knowledge of Microsoft Word and Excel



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* Salary Guide
Contact Amy or Nick
London
Job Ref: 61072

Amy Pearce

Principal Account Manager

amyp@zenopa.com +44 1494 818 052

Nick Walker

Resourcer

nickw@zenopa.com +44 1494 818 059

Why Zenopa?

  • Long standing relationships

    Zenopa develop strong working relationships with our clients, which means we understand their company and cultural values.

  • Quality Controlled

    Zenopa operate a Quality Management System (QMS) and we're audited to ensure an excellent quality of service.

  • Interview Preparation

    We thoroughly prepare you for all interviews and obtain full, constructive feedback after you've met the client.

  • Support & Advice

    Zenopa provide a constant service. There will always be someone at the end of the phone to answer your questions.

  • Recruitment with Integrity

    We will always provide you with honest, professional advice and fully understand your career needs.

  • Highly Recommended

    Our Customer Service standards are extremely high. We are highly recommended by 96% of clients and 98% of candidates.