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Account Director

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Job ID Number	44030
Job Title	Account Director
Job Location	Cheshire
Apply	Ring Gemma on her direct line 01494 818 028 or you can apply online:
Job Description	Please login or contact Zenopa for full detail of this job.
Person Profile	Key Attributes/Competencies � Relevant commercial and operational experience within the pharmaceutical industry and/or medical communications agency environments with a demonstrable track record of handling brands across the pharmaceutical product lifecycle, from pre-through peri and post launch and portfolio brand management. � Evidence of development and delivery of strategic/ tactical communication/publications plans � Networking ability � Strong selling skills � Strong influencing and negotiating skills � A Team leader � engenders team spirit � Forward thinking and planning for the account(s) � Motivator � Exhibits cross functional, unit and division collaboration � Organised and disciplined � Excellent verbal and written communication � Confident and decisive, determined and committed � Clarity and sound judgement � Strong coaching and mentoring skills � Promoter of HCN �can do� culture � Problem solving and creative ability � Excellent social and interpersonal skills
Job Package	Dependent on experience
Job Comments	Overall Purpose of the Job Under direction from the VP, Client Services provide proactive commercial direction of a large programme/account(s) within a HCN business unit so that the objectives of the client(s) and division are met. A leadership role, which involves developing long-term, effective client business relationships at the brand manager/director level. Delivering sustained organic growth for a large programme/ account(s) and supporting the achievement of a new business development target for the unit. Key accountabilities Client Relationship Development � Commercial strategic direction of large programme/account(s) within a single/multiple client roster � Responsible with Scientific Director for development of rolling annual account strategy and plan � Leader and driver of communications strategy & planning meetings for account/programmes � Understand and challenge client product positioning/ marketing strategy � Understand product science and input into scientific content � Accountability for ensuring delivery to agreed HCN standards on the programme/account and adherence to external standards/guidelines inc. client SOPs/GPP � Thorough understanding of client and pharma industry environment and how it influences the account � Comprehensive understanding and consistent application of principles and processes of a strategic and tactical communication program � Thorough knowledge of division offerings and how they will meet client/product needs � Key point of contact for Brand Manager/Director � Development of effective client relationships horizontally on the account/programmes � Working knowledge of competitor agencies on the brand, their key strengths and potential divisional opportunities � Issue handling, supporting the team or directly with the client Finance � Deliver �1m �2m contribution annually from account(s) (potentially more depending on team and business situation) � Responsibility for achievement of all relevant account(s) financial targets � Accurate revenue forecasting for account(s)/programmes in collaboration with Scientific Director� Overall management/control of account(s) team finances � Knowledge of client contracts (MSAs) and their operationalisation and responsibility for negotiating pricing on account(s) for standard business � Responsibility for ensuring account(s) financials adhere to financial KPIs for Unit � Responsibility for making pricing recommendations for non-standard/complex business for approval by the VP, Client Services Business Development � Focus on growth of existing business with current client base and where appropriate achievement of an individual business development (organic and new) target � Proactive development of business with existing and closely related/aligned clients � Lead/drive resourcing and preparation of compelling pitches/proposals/ideas generation on business translating from client needs(actively supported by VP Client Services)� Identify and where appropriate (relationship, knowledge) follow up leads/opportunities for new business � Achieve business growth target for account(s)/programmes as defined by VP Client Services Operations � Line management, inc. training/mentoring/development of Account Manager(s)/Account Executive(s)/Project Assistant(s) as relevant � Responsibility for forecasting, planning and management of account resources (scientific resources in conjunction with Scientific Director) � Ensures account team(s) understand and meet divisional KPIs � Owner of account quality standards according to division quality standards and client SOPs/GPP � Identify and resolve internal account issues � Report to VP Client Services on account management issues and implications � Sharing ideas and best practice within team and across the business unit/division � Support change management � Identification of and development of key account drivers within the business unit/division � Input into account succession planning � Input into professional selection and recruitment within account(s) � Understand and promote divisional values � Demonstrate team leadership, motivation and drive � Oversee and drive efficient working within own teamand across other departments ensuring internal processes are followed Key Attributes/Competencies � Relevant commercial and operational experience within the pharmaceutical industry and/or medical communications agency environments with a demonstrable track record of handling brands across the pharmaceutical product lifecycle, from pre-through peri and post launch and portfolio brand management. � Evidence of development and delivery of strategic/ tactical communication/publications plans � Networking ability � Strong selling skills � Strong influencing and negotiating skills � A Team leader � engenders team spirit � Forward thinking and planning for the account(s) � Motivator � Exhibits cross functional, unit and division collaboration � Organised and disciplined � Excellent verbal and written communication � Confident and decisive, determined and committed � Clarity and sound judgement � Strong coaching and mentoring skills � Promoter of HCN �can do� culture � Problem solving and creative ability � Excellent social and interpersonal skills � Lead by example � a role model Reports to VP Client Services or Senior Account Director

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Gemma
Account Manager
for this opportunity
01494 818 028
(Mon to Fri 0830 to 1800 hours)
gemma@zenopa.com

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